As a new vehicle owner, I get surveys in the mail asking for my very valuable opinions. Of course, if people actually read the things that I wrote on there, then they might realize the absurdity of how these surveys are constructed.
Namely, the first thing that bothers me is all of the categorization and number-assigning you have to do. Is there really a difference between a seven star appointment rating versus a nine? It’s what we call unnecessary precision in mathematics. Plus, the long-form questions are always a bit rigid, so you never have basic “just tell us whatever you feel like” bits. Plus, the survey always makes you sound a bit negative. I love my new car, but it’s not perfect, and basically what I wrote in the survey was all of the non-perfect things.