As a red blooded New England Man, my loyalty lies at Dunkin’ Donuts. For donuts, breakfast pastries, bagel sandwiches, and hot chocolate, it’s my favorite place to stop for breakfast if I’m in a rush. There is one thing I hate dearly about it, though, and it’s the way they train the people who man the cash register. I have nothing against the actual people, mind you. What drives me absolutely bonkers, though, is how they ask you for what you want.
When I go into Dunkin’s, I usually go in to get a bacon, egg, and cheese on an everything bagel with a medium hot chocolate. Sometimes hash browns. I usually skip them, though. Anyway, I always, without fail, order the bagel first. This is my first mistake and I wonder if I’ll ever get out of that habit. As I am saying “I’d like a bacon, egg, and cheese on an everything bagel with a…” the clerk cuts me off and asks if I would like any coffee. I am not even finished talking here! I even said the words WITH A implying that I was probably just about to ask for some beverage (in my case, a hot chocolate, which is functionally equivalent to coffee at Dunkin’s). WAIT UNTIL I AM FINISHED TALKING, WOMAN! Even the register jockey at McDonald’s knows to wait until you’re finished talking before he asks if you want fries with that.
It would have saved us both time, it would have kept the line moving along, and it would have kept me from stewing about for a few seconds after she said it until I basically continued on with what I was saying. It would have also let me write this blog post about something more productive .
Lesson: Wait until people are finished talking. I give you that respect, give it to me as well.